Help & FAQ
Answers for your HETTA order
Find clear answers on Cash on Delivery, sizing from S to XXL, delivery across Morocco, and changing or returning an order.
Common questions
Browse by topic
Pick a topic below to see the answers you need before you order.
Orders & Delivery
How does delivery work?
We deliver across Morocco. Your order is confirmed by phone, then shipped to the city and address you provide at checkout. Delivery times vary by city, so check the Shipping & Returns page for details.
Sizing & Swatches
How do I choose my size?
Our tees and hoodies come in sizes S to XXL. Compare your measurements with the Size Guide, and check the color swatches on each product page before adding it to your cart.
Cash on Delivery
How does Cash on Delivery work?
Pay in MAD when your order arrives. Keep the amount ready, and inspect your items before paying. To change or cancel an order, contact us as soon as possible, before it ships.